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Promotions In The Retail Industry

In the retail industry, with the advent special shopping hours. Globus offers two
of large players like Shoppers' Stop and different card categories, each with it
Pyramid earlier, and Lifestyle and Globus own benefits. A shopper gets a Privilege
more recently, the race has been to card on purchase of merchandise worth
retain customer base. Thus loyalty over RS. 2000/- and a Globus Gold Card
programs for members were born. And to Membership on purchases worth RS. 15000
keep up the enticement, new value -.
additions are constantly sought and Discount offers and privileges at other
implemented. A look at two of such leading outlets also can be availed of as
programs. part of the benefits of tie-ups. Some
Lifestyle - gathering loyalty around them promotional offers free holiday package
Lifestyle International (P) Ltd., cossets of 2 nights and 3 days on purchase of
its loyal customers by inviting them to goods worth RS 5000/-A 4 night, 5-day
be part of an exclusive circle they call free holiday package on purchase totaling
The Inner Circle. RS 10000/- and above. For the above
Membership to the circle can be obtained offers, where free stay extends to a
in two ways-by-purchasing merchandise couple and a child below 2 years, 22
worth 1500/- or by paying RS 150/-. The national and 4 international destinations
store also has free corporate membership are up for grabs.
programs with big corporate like ICICI, Targeting youth in a big way, Globus has
Reliance Infocomm, etc. The circle specific promos like Fashion remixes,
members are given membership cards, which Pizza hut offer etc. The former,
when presented at the billing counter conducted recently at all Globus retail
automatically earns privilege points. As stores in the country was very
for accrual of points, a member gets one successful. The promotion allowed
point on every purchase worth RS. 50/- So participants to join the grooming
on purchase of merchandise worth say 5000 sessions by leading industry specialists.
- one gets 100 points. These points get It also included free tips and vouchers
accumulated and are sent to the customer from Dr.Gold Gym, Anjali Mukherji's
every quarter in the form of gift Health Total to name a few, etc. They
vouchers. These vouchers can be used at were given expert advice on personality,
various places with which Lifestyle has a hair styling, skin care and clothes.
tie-up, for example, Pizza Hut. Fashion consultants helped them on
BenefitsPrivilege points accumulated on fashion wear and sartorial etiquette.
the membership card translates into gift Globus also organizes Rampage, a fashion
vouchers for a host of items as also show to showcase the chain's latest
value adds like special offers, apparel range.
discounts, exclusive movie screenings, Advertising the promotion Youth being the
special invites, get together events, and target focus, Globus uses the Internet
more. Some of the pleasant surprises and website very effectively for all the
included special screening of the movies campaigns as it has always generated a
Kyun Ho Gaya Na and Spiderman. Tie-ups good response.
with Pizza Hut, Water Kingdom, etc. bring Globus also actively participates in
in their own set of benefits. Sometimes promotional tie-ups with the colleges for
just stepping into a Lifestyle store can various events through out the year. The
fetch one a free cup of cappuchino coffee mega store is also exploring the idea of
at Qwiky's who have a presence within the using music channels in the near future.
store. Globus' extensive use of all kinds of
Some promotional offers For the holiday media to communicate its message
season Lifestyle has a new promotion in effectively has included print, hoarding,
place - spend RS 5000/- and get a gift radio, magazines and other promotional
voucher for RS 500/- redeemable on activities that are implemented from time
luggage items in the store. Another to time in all the stores.
exclusive offer that ended recently gave Innovative advertising Spicing up a
Circle members RS 100/- off on every promotion Radio Mirchi's hot new method
visit to HFX Beauty Lounge, the upscale, of spreading awareness about its
professionally managed chain of salons in breakfast channel Hello Mumbai used an
Mumbai. Earlier this year they had a unlikely vehicle. The much talked about
promotion titled Style Vroom, aimed at dabbawallahs, whose operations have been
the youth. the subject of study and example for many
It covered merchandise like handbags and a management student, and who also had
apparel and also highlighted brands. their moment of fame when Prince Charles
Style tips and experts gave advice. In visited India last year, became 'direct
September the outlet at Malad, Mumbai saw mailers' for the channel!
the launch of 'Indulgence', the 'studio' They carried, in an exercise spread over
that has as its core, personalized hair four days, a dry red chili along with
and skin treatment using products from each of the over two lakh lunch dabbas
French cosmetic giant j.f.lazartique. they take to hungry Mumbaikars every day.
Advertising the promotions Hoarding and An accompanying sticker proclaimed the
bus shelters are used a lot. message: 'For more spice tune into Hello
A lot of pamphlets are printed as also Mumbai with RJ Harsh and get to know
mailers. But apart from this, the store what's hot in Mumbai.'
used an engaging method of letting The exercise certainly grabbed the
customers know of their latest promotion attention of the intended audience, going
in August. Along with little tricolor by the response in the form of interest
flags, honoring the Independence Day in the breakfast show and feedback from
sentiment, they also distributed small listeners. The creativity used as well as
pennants proclaiming the upcoming the right timing (lunchtime is one time
discount or off sale, as they call it. when people generally take a break and so
Members are immediately rewarded for are receptive to advertisements)
purchases at any of the Globus stores, in contributed to the success of the
addition to a host of other privileges venture.
such as exclusive tie-ups, promotions and




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